Address and contact information
2080 Mercantile Drive, Leland, NC 28451, USA
Phone: +1 (800) 292 1510
Fax: +1 (910) 371 0187
E-mail: dancex@dancex.com
Payment
All orders must be paid in U.S. currency, using VISA, Mastercard or Discover.
Overseas buyers: you may have to pay local import duties upon receiving the goods.
Backorders
Every effort is made to ship orders complete. In the event we are temporarily
out of stock of an item we will ship items in stock at time ordered and ship
remaining items when they become available.Please note that Dancex
is not responsible for shipping charges of backorder items. Please specify
in the comments box if you would like your order shipped complete at time of ordering.
Minimum orders
In order to keep our prices low and competitive,
we require a minimum of $ 40.00 per order (delivery charges not included).
Availability
All displayed items, sizes and colors are available immediately or within a few days.
However we reserve the right to discontinue any color, size or item at anytime, before any update.
Exchange and Return
To guarantee customer satisfaction, we agree to exchange
garments and shoes under the following conditions:
1. items must be returned within 30 days of invoice date
2. items must be returned in perfect condition: unworn, unwashed
3. items must be returned in original packing and with original tags and labels attached
4. items must be sent to us postage paid
5. returns must include a copy of our invoice
6. return postage must be enclosed
All Sale Items and/or Specials are non-returnable
Delivery
We ship only to USA, Canada, U.S. Territories, Central America, South America, Korea, Taiwan, Japan and Israel.
We do not ship to P.O. Boxes or APO-FPO Boxes.
Overseas shipments are mailed by U.S. Postal Service Airmail.
Orders placed after 3pm will go out the next business day.
Definition of “Business Day”- This term only applies to Monday through Friday and does not apply to holidays.
Dance Express is not responsible for any damage that occurs during shipping.
Incomplete shipping information will result in delivery delays and additional shipping charges.
| DELIVERY CHARGES | 1-4 items | 5-9 items | 10 or more |
| Ordering from continental USA | |||
| UPS Ground | $ 9.00 | $ 11.00 | $ 14.00 |
| UPS 3rd day | $ 11.50 | $ 12.50 | $ 17.00 |
| UPS Air 2nd day | $ 16.00 | $ 18.00 | $ 20.00 |
| UPS Overnight | $ 27.00 | $ 30.00 | $ 32.00 |
| Ordering from Alaska, Hawaii | |||
| UPS Air 2nd day | $ 26.00 | $ 26.00 | $ 26.00 |
| Ordering from OUTSIDE of USA | |||
| Foreign countries | $ 35.00 | $ 50.00 | $ 65.00 |
Please note that shipping charges may vary depending on weight.
We will inform you of any necessary changes before your order is shipped.
Defective Items
We will exchange, or refund, any item
that is considered defective by our Customer Service Department.
